PART 70: IT Service Reports
In this course, you will learn to understand the technical details and resolution summaries in IT service and incident reports. ...
You will practice reading incident tickets, resolution documentation, and service outage reports. You will also listen to technical debriefings to comprehend problem root causes and solution implementations.
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Course details
Duration
1166
Video
5 minutes
Level
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Working hours
| Monday | 9:30 am - 6.00 pm |
| Tuesday | 9:30 am - 6.00 pm |
| Wednesday | 9:30 am - 6.00 pm |
| Thursday | 9:30 am - 6.00 pm |
| Friday | 9:30 am - 5.00 pm |
| Saturday | Closed |
| Sunday | Closed |