PART 30: Simple IT Requests
In this course, you will learn to understand the terminology and procedures for making simple IT support requests. You will ...
practice reading ticket forms and knowledge base articles to comprehend common issues and solutions. You will also listen to IT staff explain technical problems and resolutions, helping you to get the support you need efficiently.
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Course details
Duration
1466
Video
5 minutes
Level
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Working hours
| Monday | 9:30 am - 6.00 pm |
| Tuesday | 9:30 am - 6.00 pm |
| Wednesday | 9:30 am - 6.00 pm |
| Thursday | 9:30 am - 6.00 pm |
| Friday | 9:30 am - 5.00 pm |
| Saturday | Closed |
| Sunday | Closed |